Privacy Policy

Eigen ("we," "our," or "us") operates the Eigen co-founder matching platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Eigen, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our services.

Account Information

When you create an account, we collect your name, email address, profile photo, and authentication credentials through our third-party authentication provider (Clerk).

Profile Information

Information you voluntarily provide for your founder profile, including your bio, elevator pitch, skills, roles, technical level, interests, portfolio links, location, and any other details you choose to share.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, matching activity, messaging metadata, and device/browser information.

Integrations

If you connect third-party accounts (such as GitHub or Figma), we collect limited profile and activity data from those services as authorized by you.

• Provide, maintain, and improve our co-founder matching services
• Generate compatibility scores and match recommendations
• Facilitate communication between matched users
• Send notifications about matches, messages, and platform updates
• Process subscriptions and payments through our payment provider
• Analyze usage patterns to improve the platform experience
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Other users: Your profile information is visible to other authenticated users of the platform as part of the matching experience.
• Service providers: We use third-party services for authentication (Clerk), payment processing (Polar), email delivery, cloud hosting, and analytics. These providers only access data necessary to perform their services.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact us at the email address listed below.

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Eigen is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of Eigen after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@eigen.app